Hugo, a growing BPO company, needed to clear a high-volume CX hiring backlog while filling specialist and leadership roles that were harder to close internally. NOSSA started with a mass-recruitment drive, then expanded into direct placement and embedded recruiting, working inside Hugo's process and owning recruitment through the difficult moments. 

A fast-scaling company needed to place critical senior roles from a thin talent pool, including a search its own small team had already tried and been unable to close. NOSSA closed them, not by widening the funnel, but by understanding each role deeply enough to reach the few people who genuinely fit.